Cancellation & Refund

We value your trust and ensure smooth order experiences.

Cancellation

• Orders can be cancelled within 12 hours of placing the order.

• Once shipped, orders cannot be cancelled.

Refunds

• Refunds are processed to the original payment method within 5–7 working days after approval.

• Eligible cases for refund:

  • Wrong or damaged product delivered

  • Order cancelled before dispatch

Non-Refundable

• Live plants once delivered (unless damaged on arrival)

• Items bought under clearance or special offers

To request cancellation or refund, contact us at greenspotslife@gmail.com with your order ID.

Cancellation and Refund Policy